Return Policy: Return the UNUSED and RE-SALEABLE merchandise in the original packaging and reciept or packing slip to us for a refund. In case of returning appliances, these MUST be unopened in their original factory carton. Unfortunately, we cannot refund to the customer the shipping & handling charge.

Flatware & Tabletop Return Policy: Returned Sambonet Flatware and Tabletop items will be assessed a 20% restocking fee.