Return Policy: All returns require a Return Autrhorization Number, please email us at Customerservice@bridgekitchenware.com. Returns must take place within 7 days of receipt of order. Return the UNUSED and RE-SALEABLE merchandise in the original packaging and reciept or packing slip to us for a refund. Unfortunately, we cannot refund to the customer the shipping & handling charge.
Special Orders & Drop Ship Items: All Special Order and Drop Ship returns may be assessed a Re-Stocking fee. Paderno, Sitram and Fat Daddio's Items will be assessed a 25% restocking fee, WOLL assesses a 20% restocking fee.
Closeout Items: Closeout items are considered Final Sale and cannot be returned.
Damage Claims: Must be reported within 7 days of receipt of order. Please provide pictures of any damage and packaging.