SHIPPING RATES AND METHODS: We ship all order within the Continental USA by Gound UPS. Shipping rates are based on the number of items ordered, destination and UPS Service selected.

For our local customers we do offer an In-Store pickup option from the Shipping drop down box. There is no shipping charge for this option. Please call our customer service department prior to arrival. Your order is generally ready within 3 hours of receipt. Please call or email us prior to arrival.

On Domestic USA orders, we address verify all billing addresses of credit cards. Please be sure to provide us with the exact information that appears on your credit card statement to avoid any delays in processing your order.

Please be sure to check your shipping address carefully before submitting your order and be sure to include any apartment suite or floor to the address. Be sure to include "Road," "Avenue," "Way," etc. If there is an error in the shipping address, and UPS is required to correct this error to make the delivery, they will pass an Address Correction fee ($6.00) onto us, and we will in turn pass this fee onto you.

We also offer expedited shipping using UPS 3-Day Select, UPS Second Day Air, as well as UPS Next Day Air. If you require these express methods, please contact our Customer Service Department Customer Service for a quotation of these services.

Items that are marked "Oversized" may incur additional shipping charges. If you are not sure if your item is considered oversized, please email our customer service department before placing your order. Also, there are items on our site that we do not ship, these are available for Customer Pickup.

If your order is to be shipped outside the Continental USA, we can ship it via the US Postal Service International Priority Mail -- provided that they offer Insurance and Return Receipt/Proof of Delivery to your location. We will charge the actual rate charged to us by the US Postal Service, plus $3.00 for handling. We only visit the post office once a week for these shipments. Orders to be shipped outside the Continental USA via UPS (any service) can be applicable to a UPS Customs Clearance fee. This fee is the responsibility of the customer and can start at $20.00 USD.